This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All information sent to this site is protected by SSL session (https), the industry standard in protecting against disclosure to third parties.

This privacy policy applies only to the actions of PickNFix and Users with respect to this Website and Mobile Application. It does not extend to any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, PickNFix is the “data controller”. This means that PickNFix determines the purposes for which, and the manner in which, your Data is processed.

We may collect the following personal information from customers:
• Personal Information: such as your name, address, mobile number, email address, date of birth and gender which may be collected when you request services.
• Payment Information: when you make a purchase, we may collect payment details, to process your transaction securely.
• Transaction Information: details about the services you purchase from us.
• Communications: we may collect information from communications with you, including emails, feedback, and reviews.

We collect personal information for the following purposes:
• To provide and manage bicycle repair services.
• To process and fulfill orders and transactions.
• To communicate with customers about their orders and inquiries.
• To improve our services, website, mobile application and customer experience.

We use personal information for the following purposes:
• Providing Services: to fulfill and manage orders for bicycle repair services and to communicate with customers about their orders.
• Customer Support: to respond to inquiries, provide customer support, and address any concerns.
• Marketing and Promotions: to inform customers about promotions and other news about our bicycle repair shop.
• Improving Our Services: to analyze and improve our services, website, mobile application and customer experience.

We implement a variety of security measures to maintain the safety of your personal information:
• All payment transactions are processed through secure gateways.
• All supplied sensitive information is encrypted.
• We regularly review and update our security protocols to protect against unauthorized access.

You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information.
If you wish to exercise any of these rights or have any questions about your personal information, please contact us.

This website uses technologies like cookies, tags, scripts, and logs to capture details specific to your browsing patterns when you visit our website pages. We use third-party analytics packages to make sense of this data and understand how users interact with our site. None of the information collected is personally identifiable.

PickNFix may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of PickNFix. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of India. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Surat district court.

PickNFix reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact PickNFix by email at info@picknfixcycle.com.